Care must be taken if applying stain guards or other such treatments after installation. Over saturation can result in damage to the structure of the carpet.
As a natural fibre, pure new wool is washed and scoured before being spun into carpet yarn. Throughout the manufacturing process it is also inspected and natural minor imperfections removed. Even so, fitted wool carpets may, on rare occasions, contain slight traces of the sheep’s outdoor environment. As such Clarendon reserve the right to carry out small on site rectifications. Your statutory rights are not affected.
Stair carpets receive heavy wear especially on the nosings. In some cases shifting the stair carpet can help compensate for this, ask your carpet retailer for further details.
The feet of furniture will create indentations on any carpet. To help reduce marking, regularly move the position of furniture and other heavy objects where possible. To help lift the pile back up, use a coin to ‘gently’ tease the pile upright.
Pet paws, claws, rubber soled shoes and heels can be abrasive on carpets, particularly where use is constantly concentrated to small areas (i.e. in front of armchairs). Move furniture occasionally to avoid any distortion to the carpet pile.
All carpets using a spun yarn will shed excess fibre when first installed.
This is to be expected and does not mean there is a defect. The short fibres given off, represent a very small fraction of the pile.